Shipping Policy

Welcome to 3DPrintBase’s Shipping Policy page. We understand that getting your 3D printed items quickly and safely is important to you. That’s why we’re committed to providing efficient shipping services to our customers, both domestically and internationally. In this policy, you’ll find information about our shipping costs, delivery times, carriers, order processing, and more. Please read this policy carefully to understand our shipping practices and feel free to contact us if you have any questions or concerns.

Domestic Shipping

At 3DPrintBase, we strive to provide fast and efficient shipping for our customers within Turkey. We work with reliable carriers to ensure that your 3D printed items arrive safely and on time.

Please note that the processing time for orders may vary depending on the complexity of the design and the materials used. Generally, orders are processed and shipped within 3-5 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

International Shipping

We’re proud to offer international shipping to customers around the world! Please be aware that international shipping costs, delivery times, and carriers may vary depending on the destination country.

To provide the best possible experience, we work with reputable international carriers to ensure that your 3D printed items arrive safely and as quickly as possible. Please note that customs fees, import taxes, and other charges may apply to international shipments, and these are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. You can view the estimated shipping costs during the checkout process before placing your order. Please note that actual shipping costs may vary slightly due to changes in carrier rates or other factors.

Delivery Times

Delivery times for domestic and international orders may vary depending on the destination and the carrier. Typically, domestic orders within Turkey are delivered within 2-5 business days, while international orders may take 10-30 business days or longer, depending on the destination and customs processing times.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the carrier’s website or by contacting the carrier directly. If you have any questions or concerns about the status of your order, please don’t hesitate to contact our customer support team at info@3dprintbase.com.

Shipping Issues and Damaged Items

In the unlikely event that your order is lost or damaged during shipping, please contact us immediately at info@3dprintbase.com. We will work with the carrier to resolve the issue as quickly as possible and, if necessary, process a replacement order for you. Please note that claims for lost or damaged items must be reported within 3 days of the delivery date.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us at info@3dprintbase.com or visit our Etsy page at http://www.3dprintbase.etsy.com. Our team is always here to help and ensure that your experience with 3DPrintBase is a positive one.