Frequently Asked Questions
Frequently Asked Questions
What materials do you use for your 3D printed products?
We use eco-friendly PLA plastic for our 3D printed products. It’s durable, biodegradable, and safe for indoor use.
How long will it take to receive my order?
Orders typically take 5-7 business days to process and ship, depending on the product and your location.
Can I customize a product?
Yes! We offer custom designs. You can send us your ideas, and we’ll work with you to create the perfect product.
Are your products safe to use in my home?
Yes, all our 3D printed products are made from non-toxic, eco-friendly materials that are safe for indoor use.
How do I care for my 3D printed items?
To care for your 3D printed items, simply clean them with a soft cloth and mild soap if needed. Avoid exposure to extreme temperatures.
Do you offer gift wrapping for your products?
Yes, we offer gift wrapping services! Simply select the gift wrap option at checkout.
Can I return or exchange a product?
We accept returns and exchanges within 14 days of purchase, as long as the product is unused and in original condition.
What payment methods do you accept?
We accept major credit cards, PayPal, and Apple Pay for your convenience.
Do you ship internationally?
Yes, we offer international shipping! Shipping rates and delivery times will be calculated at checkout based on your location.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email to monitor its progress.